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Troubleshooting
If you have a problem, please consult the documentation that came with your PC first. Especially ensure that all cables are securely plugged in, there is power going to the PC from the electrical outlet, and that the PC and all peripherals are turned on. If you continue to have problems, ensure that you have the latest drivers for your system. Our main component manufacturer's sites are listed below.

If you continue to have difficulties, contact us directly for assistance.
Component Manufacturer's Support Sites:
Note that DuraPCTM is not in any way related any of the following manufacturers. We are proud to use quality components in our systems, and choose our partners with careful consideration.

Motherboards (Asus, ABit, AOpen, Tekram)
CPUs (Intel, AMD)
Graphic Cards (3dfx, Intel, ATI, Diamond Multimedia / S3 / VIA, nVidia)
Sound (Creative Labs, Aureal)
DVD / CD-ROM
(Creative Labs, Panasonic)
CD-R/CD-RW
(Creative Labs, Iomega, Panasonic, Adaptec)
Operating Systems
(Microsoft, Red Hat, Mandrake Soft)
Monitors
(Future Power, Samsung, Viewsonic)
Modems
(ESS, US Robotics / 3Com)
Mouse/Keyboard
(Logitech, Microsoft)
Internet Service
(Rogers Cable, Bell Sympatico, Internet Direct)
 

Motherboards
BIOS updates, support utilities, motherboard chipset drivers

Asus
Abit
AOpen (Acer)
Tekram

CPUs

Intel
AMD

Graphic Cards
BIOS updates, support utilities, updated graphic drivers

3dfx
ATI
Intel
Diamond/S3/VIA
nVidia

Sound
Driver Updates, Utilities, Bonus Application

Creative Labs
Aureal

DVD / CD-ROM

Updated drivers, utilities
Creative Labs
Panasonic

CD-R / CD-RW
Updated drivers, bonus utilities, CDR software

Iomega
Adaptec

Operating Systems
Patches, Updates, Bonus Software

Microsoft
Red Hat Linux
Mandrake Linux

Monitors
Monitor Specifications

Future Power
Samsung
Viewsonic

Modems
Drivers, Flash ROM Update

ESS
USRobotics/3COM

Mouse/Keyboard
Drivers

Logitech
Microsoft

Internet
Internet connection support, bonus software

Rogers @Home
Bell Sympatico
Internet Direct
   
 
  Memory
  Processors
  Hard Drives
  Monitors
  Video Cards
  Sound Cards
  Optical Drives
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